returned the call, expecting that the team needed me to help with an internal dilemma of some type. Instead, I learned that my client had died.
Early in my career, multiple well-intended professionals told me not to care too much about my clients.
“I don’t need gift cards or a new grill. I don’t even need a lot of praise. I’d just like to feel appreciated now and then. The money is good, but if I found a similar position with a better culture, I’d leave in a heartbeat.” I’ve heard the above statements from many
I stood at the drugstore counter, annoyed that a 5-minute trip had just taken 20 minutes. Knowing that the frontline workers at a store are